Frequently Asked Questions
+ expand all
All subscriptions are purchased on an annual basis per the subscription agreement.
We accept Credit Card, Paypal, Check, Money Orders, and Bank Wires. We accept credit cards in the form of Mastercard, Visa, and American Express.
Our support is 24x7, 365 days a year. You can learn more here.
Your order will ship within one business day from the date received, tested and configured by our team in the US. Transit time will vary depending on the shipping method and destination, but generally, your products will arrive in five to seven business days once shipped.
General hours are:
8:00am to 6:00pm, Monday to Friday. However, customer support is available 24x7.
8:00am to 6:00pm, Monday to Friday. However, customer support is available 24x7.
Yes we ship, install and support customers internationally.
We use the highest encryption to secure all data on-premise and off-premise.
You will receive your tracking number via email as soon as it becomes available.
You can view our Terms and Conditions with your contract and subscription agreement here.
You can reach us via phone or email. Click here for more information.